Politique d’expédition

We charge a flat shipping fee of $10 CAD for all orders within Canada or $10 USD for all orders to the United States. Free shipping is applicable to all orders over $100 CAD or $100 USD.

All of our products are made to order and the process can take up to 2 weeks to process, however we try our best to process your order sooner. You will receive a shipping confirmation email once your order has shipped.

Buyers are responsible for any customs and import taxes that may apply to some countries. Please understand that once your package leaves our workshop, J'em Pet Accessories Inc. is not responsible for delayed shipping time and/or lost packages. 

CONTACT US

For more information about our privacy practices, or if you have questions, please contact us by e‑mail at hello@jemforpets.com.